Chili's Grill & Bar Releases Notice of Unauthorized Access to Guest Data

While the investigation is still ongoing, Chili's believes that malware was used to gather payment card information, including credit or debit card numbers and cardholder names, from their payment-related systems for in-restaurant purchases at certain Chili's restaurants. Image: Chili's Grill & Bar, Twitter

DALLAS -- On May 11th, 2018, we learned that payment card information of some of our Guests who visited certain Chili's Grill & Bar corporate-owned restaurants have been compromised in a data incident. Currently, we believe the data incident was limited to between March – April 2018; however, we continue to assess the scope of the incident.

Also read, Chili's New Loyalty Program Rewards the Guest on Every Visit.

Upon learning of this incident, we immediately activated our response plan. We are working with third-party forensic experts to conduct a thorough investigation to determine the details of what happened. Law enforcement has been notified of this incident and we will continue to fully cooperate.

While the investigation is still ongoing, we believe that malware was used to gather payment card information, including credit or debit card numbers and cardholder names, from our payment-related systems for in-restaurant purchases at certain Chili's restaurants.

We deeply value our relationships with our Guests and our priority remains doing what is right for them. We are committed to sharing additional information on this ongoing investigation. More details can be found at: http://brinker.mediaroom.com/ChilisDataIncident.

SOURCE Chili's Grill & Bar