Chipotle Sees Nearly 700 Percent Increase In Delivery Orders Following DoorDash Partnership

Chipotle has seen a 667 percent increase in weekly delivery orders since initiating the partnership. Image: Chipotle Mexican Grill, Twitter

DENVER -- Chipotle Mexican Grill and DoorDash shared results recently for the successful launch of their new national delivery partnership. Chipotle has seen a 667 percent increase in weekly delivery orders since initiating the partnership.

Also read, DoorDash Expands its Fast Food Delivery Service In The Greater Toronto Area.

"Chipotle is dedicated to increasing the accessibility of our real food, made with real ingredients, regardless of where our customers are or how they like to order," said Curt Garner, chief digital and information officer at Chipotle. "The DoorDash partnership makes delivery available from more than 1,500 Chipotle restaurants across the country – our largest delivery partnership to date – so enjoying Chipotle's food is now even easier and more convenient."

"We hit the ground running during our first week as Chipotle's largest on-demand partner, and we're just getting started," said Christopher Payne, chief operating officer at DoorDash. "DoorDash looks forward to building on our momentum as we continue to expand operations with Chipotle across the U.S. and Canada."

To celebrate the launch of the partnership, Chipotle customers received free delivery on Chipotle orders of $10 or more placed through DoorDash from Monday, April 30 to Sunday, May 6, including May 5 in celebration of Cinco de Mayo.

As customers become more mobile and on-the-go, Chipotle is working to provide them with the same delicious food and intuitive, quick experience they get when ordering in the restaurant. Most Chipotle restaurants now have a second make-line, which is dedicated to fulfilling online and digital orders. The second make-line is separate from the customer-facing line, thereby enabling digital orders with no disruption to in-store customer orders and boosting speeds for all orders. In fact, last week Chipotle had record high digital orders with no impact to the in-store customer experience. 

A few highlights of Chipotle's partnership to date with DoorDash include:

• The average DoorDash delivery time – from order to drop-off – was 34 minutes
• Chicago, Dallas and Denver saw the most delivery orders
• The most frequently ordered items nationwide were burrito bowls, burritos, and chips and guacamol
  

SOURCE Chipotle Mexican Grill