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KFC Canada Pilots Google's Food Ordering Feature

3/13/2020

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Canadians can now find and order Finger Lickin' Good chicken for pickup or delivery across Google Search, Maps and Assistant. Image: KFC Canada
VAUGHAN, ON -- KFC Canada recently announced they are piloting Google's food ordering feature across Google Search, Google Maps and Google Assistant, making it more Finger Lickin' easy to order and enjoy the Colonel's famous Original Recipe chicken.

Also read, KFC Canada Testing Innovative Bamboo Fiber Poutine Buckets.

Canadians who search for their local KFC on Google Search or Google Maps will see a new "Order Online" button, and once they click it, they can then browse their local KFC menu, place an order for delivery or pickup, and then pay securely all in one place without ever leaving the Google platform.

Fans can also order with Google Assistant on Android and iOS phones. Simply say "Hey Google, order food from KFC" to start an order.  And if they want to quickly reorder their go-to meals, fans can say "Hey Google, order food again from KFC" and the Assistant will pull up past orders so they can check out in a few seconds.

"We want to make every KFC order easy for our customers", said Jason Cassidy, Marketing Director, KFC Canada. "We are excited to work with Google on their innovative food ordering platform and believe it gives customers the frictionless experience they are looking for."

With a bold vision of digital sales exceeding offline sales by 2022, KFC Canada is leveraging technology to make the ordering journey frictionless from consideration to purchase. In 2019, KFC Canada introduced Order Ahead Pick up on KFC's website to complement their traditional delivery service that has been delivering to Canadian homes for over a decade.

Piloting Google Ordering is just one of the ways that KFC Canada is making it convenient and easier for customers to access their secret 11 herbs and spices – at home, on the go and in their restaurants.
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SOURCE KFC Canada
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